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Our customer care team is here to help.

Receive quick answers while you shop using our Help Centre. Simply click on the 'Help' icon in the bottom right-hand-corner of your screen.

  • Click Live Chat to talk to a customer care representative or
  • Search our FAQ's where we have answered our common queries.
  • Mon-Fri: 10:00am - 7:00pm (NZDT)
    Sat: 11:00am - 7:00pm (NZDT)
    Sun: Closed. Please leave us a message and we'll get back to you.

    Alternatively, e-mail us by completing the form below, or call 0800 767 023.

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